Handbook

Invite employees, maintain master data and map the lifecycle cleanly

Step-by-step guide for admins. Learn how to create new employees in Jobilino, invite them (by email or SMS), maintain master data and contract details, assign them to user groups and teams, deactivate departed individuals and reactivate returning employees – including the interactions with contracts, leave and permissions.

How the employee model works in Jobilino

  1. One employee = one person with login + master data + contract

    When creating an employee, three linked records are generated: the login (e-mail address or phone number + password), the master data (first/last name, language, phone) and an initial contract with weekly hours, days per week, country and holiday policy.

    Tipp: As soon as you save, the employee is active and can log in – even while the invitation e-mail / SMS is still on its way.

  2. Login via e-mail or mobile phone

    At least one of the two fields (email or mobile phone) must be filled in. Both are also possible. Without either, Jobilino rejects the creation with a validation message.

    Tipp: On construction sites / in the warehouse, many customers use the SMS option, as employees there do not have a business email address.

  3. User group controls permissions

    When creating a user, you assign a user group (e.g. 'Administrator', 'Employee'). It determines what the person is allowed to do in the system – manual time tracking, approvals, administration, etc.

    Tipp: Exactly one user group per employee. If you need a different combination of permissions, create your own group (Administration → User Groups).

  4. Contract supplies target hours, country and leave logic

    Without a contract, an employee lacks the basis for target hours and holiday entitlement. Jobilino therefore automatically creates an initial contract when an employee is set up – using the values you specified in the invitation form.

    Tipp: For managing & switching contracts, see the manual chapter 'Contracts'.

  5. Active vs. inactive vs. fully removed

    An employee is either 'active' (can log in, everything visible), 'inactive' (no login, no longer appears in operational lists, history is retained), or 'fully removed' (the technical end state after an extended period of deactivation – for special cases only).

    Tipp: Standard procedure upon departure: set to 'inactive' rather than deleting. This keeps reports, payroll records and audit trails complete.

  6. Employee ≠ Tenant Admin

    Within the client, 'employee' always refers to staff members with their own time tracking, contract and profile. The landlord-side super-admins (central console) are a separate domain and are not covered here.

Invite a new employee

admins

  1. Open user management

    In the main menu: Administration → Users.

  2. Click Add

    Click 'Add' or 'New Employee' respectively. The invitation form will open.

  3. Select user group

    Select 'Administrator' or 'Employee' (or a custom group). Required field.

    Tipp: Only set 'Administrator' if the person is actually intended to perform administrative tasks – admin rights are very far-reaching.

  4. Active status

    By default, 'Active' is checked. Leave it enabled if the employee is to start working immediately.

    Tipp: Creating an account as inactive is only useful in special cases (e.g. preparation weeks before starting work).

  5. First and last name

    Required fields. They appear in lists, reports and push notifications.

  6. Email and/or mobile phone

    At least one of the two must be filled in. Email is used for login and email notifications; mobile is the login and channel for SMS invitations/notifications.

    Tipp: Please enter the mobile phone number in international format (with country code). Jobilino does not accept duplicate email addresses/phone numbers.

  7. Select language

    Select the employee's app language (e.g. de, en, sk). It controls the UI, e-mails and SMS texts. The default is the client's language.

    Tipp: The language can be changed at any time later in the profile (by the employee themselves or an admin).

  8. Contract basis: weekly hours and days per week

    Enter the weekly hours (default 40) and days per week (default 5). These values are included in the automatically generated initial contract.

    Tipp: Part-time example: 22 hours / 4 days. Detailed maintenance is available later under 'Contract' on the employee detail page.

  9. Optional: Start Date

    Set the entry date (= contract start date). Leave blank = today.

    Tipp: The start date is decisive for pro-rated holiday entitlement in the first year.

  10. Optional: Country and Leave Policy

    Select the contract country (for public holiday logic) and – if leave management is active – the leave policy. Both fields belong to the contract, not to the login.

    Tipp: Without a leave policy, no leave balance will be maintained for this employee.

  11. Optional: Set a password

    You can set a password yourself or leave the field blank. If you leave it blank, Jobilino will generate a temporary password and send it as part of the invitation.

    Tipp: We recommend the generated option – so that the password is not recorded in more than one place.

  12. Send invitation

    Use the 'Send invitation by e-mail/SMS' toggle to control whether an automatic invitation containing login credentials is sent immediately after saving.

    Tipp: Disable this if you would like to hand the password to the employee in person – e.g. during onboarding appointments.

  13. Save

    Click 'Save'. The employee, login and initial contract are created simultaneously; the leave period and pro-rated entitlement are generated automatically if a policy has been assigned.

    Tipp: You will be taken directly to the detail page of the new employee – ideal for immediately maintaining master data or team membership.

Maintain master data and profile

admins

  1. Open employee

    Administration → Users → Click on the desired entry.

  2. Master Data

    Here you can change first/last name, e-mail, mobile, language, active status and user group. Saving takes effect immediately.

    Tipp: If the e-mail address changes, the login changes as well. Please inform the employee, otherwise they may accidentally lock themselves out.

  3. Contract

    In the 'Contract' tab you manage weekly hours, days per week, country, leave policy, carry-over and expiry date. For major changes it is advisable to create a subsequent contract instead.

    Tipp: For details, see the manual chapter 'Contracts'.

  4. Team Assignment

    In the 'Teams' tab (or via the team list), you assign the employee to one or more organisational units and set a primary team.

    Tipp: For details, see the manual chapter 'Teams'.

  5. Documents / Profile File

    In the 'Documents' tab (profile file), you store contracts, certificates, credentials and similar records. Which actions are permitted depends on the user group's permissions (e.g. 'can add profile files', 'can remove own profile files').

    Tipp: By default, employees may add profile files but not delete them – this keeps the record audit-proof.

Reset login / reassign password

admins

  1. Open employee

    Administration → Users → Click on the entry.

  2. Set password or send magic link

    You can assign a new password manually or send a magic link to the stored e-mail address / phone number.

    Tipp: Magic links are convenient – the employee clicks once and is logged in; they may still need their own password at a later stage.

  3. Employee notified

    When a password is changed via the invitation or reset function, Jobilino automatically sends the new information by e-mail/SMS – provided the invitation option is active.

Deactivate employee (departure)

admins

  1. Terminate contract correctly

    First set the end date in the current contract to the last working day. Up to this date, the employee can still record times and book leave.

    Tipp: For details, see the manual chapter 'Contracts'.

  2. Clarify remaining leave

    Check the leave balance at the time of departure. In the case of a payout, create a manual negative adjustment with the reason 'Payout of remaining leave'. In the case of forfeiture: no further action required – the balance will be frozen upon departure.

  3. Toggle the active switch

    In the employee profile, set to 'inactive' and save. The employee will no longer be able to log in; all existing data will be retained.

    Tipp: We strongly recommend 'inactive' instead of 'delete'. This ensures that evaluations, payroll records and audit trails remain complete.

  4. Optional: remove from teams

    If the employee was the lead of a team, appoint a new lead and then remove the person from the team.

Re-entry: former employee returns

admins

  1. Finding employees again

    Administration → Users → Filter by 'inactive' or search by name/e-mail.

  2. Reactivate

    Set the person back to 'active'. Login details (e-mail/phone) and master data are retained.

    Tipp: If login details need to be changed (e.g. new work e-mail), update them now.

  3. New contract with re-entry date

    Create a new contract – start date = re-entry date. This ensures that the pro-rated holiday entitlement begins to accrue correctly.

    Tipp: Old contracts and time entries remain visible, but are clearly separated from the new phase.

  4. Review teams and permissions

    Ensure that the user group and team assignment reflect the new role – not all returning employees come back in the same position.

Filter, search and export the list

admins

  1. Set filters

    In the user list, filter by status (active/inactive), user group or team. The search accepts name, email address and phone number.

    Tipp: Useful, for example, to quickly find 'all active administrators' or 'all inactive employees with open contracts'.

  2. Sort

    Use the column headings to sort by name, start date or status.

  3. Export

    The export generates a list of master data and contract details – ideal for payroll handover or a one-time audit.

    Tipp: GDPR: Treat exported personal data confidentially and delete any lists that are no longer needed in a timely manner.

Frequently asked questions

Which fields are mandatory when creating an employee?

First name, last name, user group, and at least one of the two contact fields (email or mobile phone). Weekly hours and days per week have default values (40 / 5), which you can accept or adjust. Country and leave policy are optional, but strongly recommended for public holiday logic and leave balances.

What is the difference between 'Active' and 'deleted'?

'Active' = the employee can log in and is visible everywhere. 'Inactive' = no login, but the full history is retained. 'Deleted' (technically 'fully removed') is a final state for exceptional cases and should not be the standard approach – otherwise, evaluations of past periods will lose important reference persons.

How can I invite an employee who does not have an email address?

Enter only the mobile phone number and select the language and master data. Enable 'Send invitation by SMS' – the employee will receive login details and a password by SMS. Login is then carried out using the phone number and password.

What happens if I enter a duplicate email address?

Jobilino rejects the save action with a validation message. Email address and phone number must be unique per client. In cases of genuine reuse (e.g. after re-joining the company), reactivate the existing account rather than creating a new one.

How many administrators should I have?

At least two – so that a cover situation (holiday, illness, departure) does not paralyse the entire client account. A typical setup is 1 HR admin + 1–2 IT/Org admins. Standard employees do not require this role.

What happens to time entries when I set an employee to inactive?

They remain unchanged and are still visible in reports. Leave bookings, contracts and profile records are also retained. Only login access and new bookings are blocked.

How do I change the user group retrospectively?

In the employee profile → Master data → Change user group and save. From that moment on, the permissions of the new group apply. The action takes effect immediately and can be traced in the user group history.

Can employees change their own master data?

In the profile area, an employee can manage their language, phone number and some personal data themselves – depending on the permissions of their user group. Contract data and user group are read-only there; these are maintained exclusively by admins.

How do I invite many employees at the same time?

In the standard interface, you create employees individually. For bulk creation (e.g. importing from payroll software), please contact support – imports via CSV/Excel are possible depending on the client configuration.

What happens if an employee forgets their password?

There is no password. Login works via SMS code every time. There is nothing to forget, nothing to reset and no IT support ticket to raise. The most common reason for support requests with time-tracking apps is eliminated entirely.

What is the difference between user management and the profile area?

User management (Administration → Users) is the admin view: here you manage all employees of the client. The profile area is an individual employee's view of their own data – here they change their language and password, upload their own documents, and view contracts and teams in read-only mode.

What happens if I forget to end the contract when an employee leaves?

As long as no end date is set, the contract remains active – with the full target hours. In the target/actual comparison, negative hours will appear from the 'actual' departure date onwards, because no more bookings are made. If you set the end date retrospectively, Jobilino will automatically evaluate the period correctly.

Can I delete an employee completely?

Technically yes, but we advise against it for operational reasons. Deletion removes personal references from operational lists, but can damage evaluations of past periods. The standard procedure when an employee leaves is to set them as 'inactive'. For an actual deletion due to GDPR disclosure/erasure obligations, please coordinate with support.

Still have questions? We are happy to help.

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