Hospitality Time Tracking – easy via app, NFC or terminal

Record working hours in your restaurant, café, hotel or kitchen simply and digitally. Ideal for shift operations, part-time staff and variable working hours.

  • GDPR-compliant
  • Ideal for shift operations
  • Quick to set up

A terminal instead of a phone in the kitchen

A tablet at the staff entrance is enough: employees identify themselves with a personal NFC card. That works with wet hands, without a device of their own and without a password.

Breaks that are documented

When clocking out, the app distinguishes between a break and the end of work. Break time therefore follows from the clock-ins themselves – instead of from an estimate at month end.

Premiums reported separately

Night, Sunday and public holiday hours are reported separately, using the rates stored in each person’s contract. In hospitality in particular that is a substantial part of the payroll.

The problem

Challenges of Time Tracking in the Hospitality Industry

In the hospitality industry, employees often work in shifts, part-time or with variable working hours. Working hours are frequently still recorded on paper, in Excel or via point-of-sale systems that are not optimised for time tracking. This leads to errors, missing hours and a great deal of effort during payroll processing.

  • The till system shows who was logged in – that is not a record of working time and does not hold up in an inspection
  • Breaks are rarely noted down, even though they are exactly what gets checked during an inspection
  • Shifts get covered at short notice – by month end nobody remembers precisely who ended up working which one
  • Sunday and public holiday hours land in the same pot as normal hours and have to be separated by hand
  • Part-time staff and casual workers change frequently – every new paper setup costs time again
  • In the kitchen nobody is holding a work phone they could comfortably clock in with

The solution

The Solution: Digital Time Tracking for the Hospitality Industry

With Jobilino, your employees record working hours easily via app, NFC or terminal. Working hours, breaks and shifts are documented digitally and are immediately visible in the system. This gives you a clear overview of working hours, overtime and absences.

Roster and actual hours side by side

The roster says who was scheduled; the recording says who was actually there. The two stay separate and can be compared – even after a last-minute swap.

Several premises

Anyone helping out in both the restaurant and the hotel clocks in on the respective location. Hours stay reportable per premises without anyone maintaining two systems.

How it works

How Time Tracking Works in the Hospitality Industry

  1. Create locations and employees

    Restaurant, kitchen, hotel or branch are created as locations, then the employees – even without their own email address, a phone number is enough.

  2. Choose the recording route

    A tablet as a terminal at the staff entrance, an NFC card for the kitchen, the app for the service team. All routes write into the same data set.

  3. Arrive, break, leave

    Clock in at the start of the shift, clock out for the break and back in afterwards, then choose end of work. No more operation than that is needed during service.

  4. Month end and export

    At the end of the month, hours, breaks, premium shares and overtime are ready per person – as a file for payroll instead of a pile of paper.

  5. Zeiten exportieren

    Die erfassten Zeiten können für Lohnverrechnung und Auswertung exportiert werden.

Your benefits

  • The record is created during the shift, not from memory at month end
  • Breaks and rest periods are documented – the two points checked first during an inspection
  • Sunday, public holiday and night shares are available separately
  • Last-minute shift swaps stay traceable, because planned and actual time remain separate
  • New casual staff are set up in minutes, with no paper process
  • Every correction stays logged – with the previous value, the person and the timestamp
  • Digitale Dokumentation der Arbeitszeiten
  • Geeignet für kleine und mittlere Gastronomiebetriebe

For whom

Which hospitality businesses is Jobilino suitable for?

Jobilino is ideal for restaurants, cafés, hotels and hospitality businesses with multiple employees, shift operations or part-time staff. Particularly well-suited for small and medium-sized businesses that want to record working hours simply and digitally.

Try time tracking for hospitality now

Try Jobilino for free and see how easy digital time tracking in the hospitality industry can be. Quick to set up and ready to use immediately.

Prefer to call right away? +43 664 5031382

  • No setup fee
  • cancel monthly
  • GDPR-compliant

Frequently asked questions

Is time tracking mandatory in hospitality?

Yes, and hospitality is often held to a stricter standard than other sectors, because it is a frequent target of labour inspections. Across the EU, the Court of Justice ruling C-55/18 requires working time to be recorded objectively, reliably and accessibly; individual member states add their own documentation rules for the hospitality trade on top of that. Check which specific deadlines and retention periods apply in your country.

Is our POS system enough as a record of working time?

Usually not. A POS system logs who was signed in so that orders can be attributed – that is not the same as the start, end and duration of working time including breaks. Someone who rings up their first order at 5 pm but came in at 4 pm to prep appears in the till data with the wrong time. In an inspection, that gap is exactly what gets found.

How are breaks documented?

Through the clock-in itself: when clocking out, staff choose between break and end of shift, and clock back in on return. Break time therefore comes from actual entries rather than a flat deduction at month end. Alongside rest periods, breaks are the first thing an inspection looks at.

How do kitchen staff clock in without a work phone?

With a tablet acting as a terminal at the staff entrance and a personal NFC card. Hold the card to the device and you are done – no password, no personal phone, and it works with wet hands. Front of house and management can use the app in parallel; both routes write to the same records.

What about the rest period between a late and an early shift?

That is the classic case: closing at one, early shift at eight – the required daily rest is undercut without anyone noticing while planning. Jobilino knows the stored values for breaks, maximum working time and rest periods and sends a push notification before a limit is reached, so the rota problem surfaces while it can still be changed.

Are Sunday, public holiday and night premiums shown separately?

Yes. The shares are reported separately, using the rates stored in each person's contract. Nobody has to pick hours apart by hand at month end – in a sector where premiums make up a substantial part of pay, that saves time and arguments every single month.

Does it work for casual and seasonal staff?

Yes, and that is one of the main reasons businesses switch. A new starter is set up in minutes – a phone number is enough, nobody needs an email address. At the end of the season you deactivate the account and the records remain available for the statutory retention period.

How quickly can a hospitality business be up and running?

Budget about half an hour: create locations and staff, set up the tablet, hand out NFC cards. No training is needed – holding the card to the device is enough. It works best to start with one shift in the first week before switching the whole operation over.

Newsletter: practical know-how on time tracking

Legal updates, industry tips and product news – concise, a few times a year. Unsubscribe anytime.