Handbook

Plan shifts, cover demand and publish the week

Step-by-step guide for planners, admins and team leaders. How to use Staff Scheduling in Jobilino: create shifts, use templates and rotation patterns, record demand per site, fill open slots with the plan assistant, react to sick notes and publish the week to your employees – including how it differs from time tracking.

How Staff Scheduling works in Jobilino

  1. Plan and actual are separate

    Staff Scheduling answers the question “Who works when and where?”. Time tracking answers “Who actually worked?”. The two stay separate: a planned shift is not worked time, and the clock-in is recorded separately.

    Tipp: That is why your employees clock in and out as usual on scheduled days too.

  2. What a shift is

    A shift is one employee on one day in one time window. Optionally it belongs to a site (a customer's project) and a work area. It also carries break minutes, a type and a status.

    Tipp: Someone working five days has five shifts – each can be changed or moved on its own.

  3. Four views

    Open “Staff Scheduling” in the main menu. You switch between Day, Week, Month and List. The day view groups the plan by site and shows the lists “Available” and “Unavailable” next to it. The week view is a grid of employees and days.

    Tipp: You move shifts by drag & drop – on a tablet with a long press.

  4. Permissions

    In the user group, the “Staff Scheduling” area defines what someone may do: “Can create new work schedule”, “Can edit work schedule”, “Can see all work schedules”, “Can delete work schedule” and “Can publish work schedule”.

    Tipp: Without “Can see all work schedules”, a person sees themselves and the members of the teams they lead.

Templates and rotation patterns

admins

  1. Shift templates

    Under Administration → Shift templates you maintain recurring shifts with start, end and break, for example “Early shift”. If you pick a template when creating a shift, its times are filled in.

    Tipp: A starter set of templates is created automatically. You can adapt it to your business.

  2. Rotation patterns

    Under Administration → Rotation patterns you create rotations, such as early/late alternating weekly. You pick a pattern when you repeat a shift as a series.

    Tipp: Rotation patterns also come with an automatically created starter set.

Create a shift

  1. Open the form

    Click “New shift”. The form has four panels: Who · When · Where · What.

  2. Who

    Use the switch to choose “All employees”, “Teams” or “Employees”. With “Teams”, the current members of the selected teams are scheduled.

    Tipp: You only see the people your permissions allow you to schedule.

  3. When

    Set the date range, the time and the break, and tick the weekdays that are worked. For every selected day, one shift is created per person.

    Tipp: With a shift template, time and break are already filled in.

  4. Where and What

    Optionally choose the site and a work area, as well as the type and status of the shift.

  5. Repeat as a series

    If the shift should recur, create a series: weekly, every n weeks or following a rotation pattern.

  6. Save

    On saving, Jobilino checks the rules from the next section. Hard rules prevent saving, warnings do not.

What Jobilino checks when scheduling

  1. Hard rules

    A shift cannot be saved if the employee is absent (leave, sick leave), if the customer has excluded this employee, or if a qualification the customer requires is missing. Jobilino states the reason in each case.

  2. Warnings

    Shown as a notice only: overlap with another shift, rest period, daily and weekly hour limits, contract hours and public holiday. You can still save.

    Tipp: Review the notices before you publish the week.

Record demand and fill open slots

  1. Demand per site

    Record for a site how many people are needed on which weekdays in which time window – optionally with a required qualification.

  2. See open slots

    In the day view, missing people appear as dashed rows at the site, together with the status, for example “3/4 filled”.

    Tipp: A site with demand appears even when nobody has been scheduled there yet.

  3. Fill plan

    Click “Fill plan”. The plan assistant suggests one person per open slot and gives the reasons: knows the site, qualification valid, hours left this week, fair distribution of weekends.

  4. Review the preview and accept

    First you see a preview in which nothing is saved yet. Accept the suggestions that fit. On accepting, every check runs again.

    Tipp: So leave entered in the meantime still prevents the assignment.

When someone drops out

  1. “Substitute needed”

    If an employee reports sick after planning, their shift stays in place and is marked “Substitute needed”. Managers and planners receive a notification.

  2. Find a substitute

    Open the shift and choose “Find a substitute”. Jobilino lists possible substitutes ranked by suitability. Select one of them.

Plan faster

  1. Like last week

    If a week or a month is still empty, “Like last week” copies the shifts of the previous period.

  2. Taken slots are skipped

    When copying, Jobilino skips slots that are already taken. This way no duplicate shifts are created.

Publish the week

  1. Publish week

    With “Publish week”, every scheduled employee receives their week by push and in the inbox.

    Tipp: This requires the permission “Can publish work schedule”.

  2. Publish updates

    If you change something afterwards, “Publish updates” notifies only the employees who are affected.

  3. No lock

    A published week remains editable. Publishing does not lock anything.

Export and print

  1. Excel, CSV, PDF

    Export the displayed period as an Excel, CSV or PDF file.

  2. Print roster

    “Print roster” creates a notice for the wall: employees as rows, days as columns, A4 landscape.

    Tipp: Useful for sites where not everyone uses the app.

Shifts in the app

employees

  1. My shifts

    In the Jobilino app you see your shifts under “My shifts”.

  2. Notification

    When your week is published or changed afterwards, you receive a push notification.

  3. Clock in anyway

    A planned shift is not yet working time. Clock in and out as usual.

Frequently asked questions

What is the difference between Staff Scheduling and time tracking?

Staff Scheduling defines in advance who should work when and where. Time tracking records, via clocking in and out, who actually worked. The two stay separate: a planned shift is not worked time and counts neither towards balances nor towards payroll.

Does a shift automatically become a time entry?

No. A shift stays a plan. Working time is only recorded when the employee clocks in and out. This way you can clearly see what was planned and what was actually worked.

How do public holidays affect planning?

A public holiday is a warning when scheduling, not an obstacle: Jobilino points it out, but you can still save the shift – for example if your business also works on public holidays. You manage public holidays under Administration → Public holidays.

What happens if I schedule an employee who is on leave?

That is not possible. If an employee is absent on that day – leave or sick leave – the shift cannot be saved, and Jobilino states the reason. In the day view the person is listed under “Unavailable”.

What happens if two shifts overlap?

Jobilino shows a warning; saving remains possible. When a week is copied, slots that are already taken are skipped so that no duplicate shifts are created.

Who can see which shifts?

With the permission “Can see all work schedules” you see all shifts. Without it, you see yourself and the members of the teams you lead. Employees see their own shifts in the app under “My shifts”.

Can I copy shifts or use templates?

Yes. Shift templates store the start, end and break of recurring shifts, and rotation patterns cover alternations such as early/late. You fill an empty week or month from the previous period with “Like last week”.

What is an open slot?

If you record a demand for a site – say four people from Monday to Friday in a given time window – the day view shows every missing person as a dashed row. With “Fill plan”, the plan assistant suggests suitable employees with reasons.

Which employees can I schedule?

Everyone your permissions let you see. A person cannot be scheduled if they are absent on that day, if the customer has excluded them, or if they lack a qualification the customer requires.

Does publishing lock the week?

No. A published week remains editable. After changes, “Publish updates” notifies only the employees affected.

Can employees change their own shifts?

Only with the permission “Can edit work schedule”. Without it, employees see their shifts in the app under “My shifts” but cannot change them.

What happens if a scheduled employee reports sick?

The shift stays in place and is marked “Substitute needed”; managers and planners are notified. Via “Find a substitute”, Jobilino shows possible substitutes ranked by suitability.

Still have questions? We are happy to help.

Try Jobilino for free or book a personal demo.

Prefer to call right away? +43 664 5031382

Newsletter: practical know-how on time tracking

Legal updates, industry tips and product news – concise, a few times a year. Unsubscribe anytime.