Tolerance window: the stamp and the planned start of work

It compares two times

At every real-time stamp, Jobilino checks whether a start of work is planned for that day. If there is one, the distance between plan and stamp decides which time is counted.

Tipp: With no plan, nothing happens: the stamp counts as it is.

The real stamp is kept

When a time other than the stamped one is counted, Jobilino stores both. The real stamp stays on the entry and is recorded in its history.

Tipp: Nothing is overwritten. That is what makes an adjustment reviewable and reversible later.

Only for real-time clock-ins

The rule applies exclusively to a stamp made through the app, the web or NFC. Manually recorded times and full-day entries are never adjusted – they are the intended route for corrections.

Tipp: Clocking out is unaffected too. The tolerance window concerns only the start of work.

From dispatch

If a day plan is closed for that day, the earliest shift planned there supplies the start of work. A draft does not count – only a closed plan is binding.

Tipp: Dispatch takes precedence: if there is a match there, shift planning is no longer consulted.

Otherwise from shift planning

With no matching dispatch plan, Jobilino falls back to shift planning – to the earliest non-cancelled shift of the day that has a start time.

Tipp: This only applies while the tolerance window is switched on. Without the function, the evaluation stays limited to dispatch.

No plan, no evaluation

If Jobilino finds neither, there is no planned time to compare against. The stamp counts unchanged.

Tipp: So the tolerance window does not replace planning – it presupposes it.

Activate the switch

Administration → Time tracking → “Tolerance window for the start of work (planned start)”. The function is off by default.

Set the window size

You can choose 3, 5, 10, 15, 25 or 30 minutes; 5 is the default. The value applies in both directions – as much before the planned time as after it.

Tipp: Start small. Five minutes absorb the natural arriving-early without noticeably giving away or cutting off time.

Switch on the late side separately

Whether a slightly late stamp is pulled forward to the planned time is a switch of its own. It is deliberately separate, because it credits time that was not worked.

Tipp: Without that switch, a late stamp inside the window counts as it is – and the employee still gets a quiet confirmation, not a reprimand.

Exceptions per client

In the client settings you can exempt a client from the evaluation entirely, or give them a different window size.

Tipp: Whether the function runs at all stays a company decision. The client only sets the size of the window, or opts out.

Clearly too early

If the stamp is further before the planned start than the window allows, working time counts from the planned start. Example: planned 6:00, stamped 5:35, window 5 minutes – counted from 6:00.

Tipp: The employee gets a note about it, not an error. Stamped is stamped – only the counting begins at the planned time.

Slightly early

If the stamp falls inside the window before the planned start, the planned time counts as well – but with no deviation note. Example: planned 6:00, stamped 5:57, window 5 minutes – counted from 6:00.

Tipp: That is exactly what the window is for: arriving two minutes early should not make anyone conspicuous.

On time or slightly late

Inside the window after the planned start, the real stamp counts. Only if you switched on the late side is the planned time counted instead.

Tipp: Example with the late side on: planned 6:00, stamped 6:03, window 5 minutes – counted from 6:00.

Clearly too late

If the stamp is further after the planned start than the window allows, the real stamp always counts. The person is told they were late.

Tipp: Lateness is never adjusted away automatically – it is only made visible.

Exactly on the edge

A stamp exactly at the edge of the window still counts as inside – in both directions.

A brief message after clocking in

After clocking in, the app shows a short message: a confirmation when on time, a note when clearly early or late – including the time from which counting starts.

Tipp: The message appears in the language the person has set and works the same on every route, including NFC.

Both times stay visible

In the entry list, the actually stamped time appears next to the counted one. Nobody has to wonder why a time looks different from what they remember.

Undo a single adjustment

If a stamp was adjusted wrongly – because work really did start earlier – it can be released when editing the entry. The real stamp is then counted.

Tipp: That needs a permission of its own. Anyone without it sees the note but no button.

Release several at once

On the dispatch day board you can release all adjustments of a day plan together – for instance when a job genuinely started earlier than planned.

Tipp: Each entry keeps its own log record – the bulk action is as traceable as a single release.

Deviations at a glance

Dispatch keeps its own overview of deviations: adjustments made, late arrivals and missing stamps – with the release available straight from the row.

Monthly totals

The monthly overview reports how much time was adjusted through the tolerance window. The PDF and the Excel export show the same figures.

Tipp: That tells you whether your window fits: constant adjustments in one direction point to a wrongly planned start rather than to unpunctual people.