Customer On-Site Visit Verification – Digital, Secure and in Real Time
Whether it's a maintenance call, service appointment or cleaning job – with Jobilino your employees document every customer visit directly via app. Who was where, when, for how long and for which job: everything recorded seamlessly, instantly visible and verifiable at any time.
- GDPR-Compliant
- Ready to Go in Minutes
- Seamless Verification for Every Deployment
Digital clock-in and clock-out at the customer's site
Employees start and end the visit directly via the app – the record is automatically saved with a timestamp.
Real-time client assignment
Every visit is assigned directly to the right client, order, or site – for clean documentation and accurate billing.
On-site photo documentation
Employees can take and upload photos directly during an assignment – as proof of service for the client or for internal records.
The problem
The Problem: Customer Visits Without Reliable Verification
Many companies with field service, service or cleaning operations face the same problem: employees visit customers on-site every day – but a reliable, traceable record is missing. Paper forms are left unfilled, signatures are forgotten, deployment times are reconstructed after the fact. This leads to disputes with customers, incorrect invoicing and unnecessary administrative effort.
- Visit records are only entered retrospectively from memory – inaccurate and barely verifiable
- Paper forms get lost, become illegible or never make it back to the office
- In the event of customer complaints, there is no clear proof of who was on-site and when
- Deployment times cannot be clearly separated from time spent at the customer's premises
- The office has no real-time overview of which customers have already been visited
- Billing and hour evaluation per customer take up a disproportionate amount of time
The solution
The Solution: Digital Visit Verification with Jobilino
With Jobilino, employees record every customer visit directly via app – with time stamp, job reference and optionally with a photo. The visit record is created automatically when clocking in and out on-site. The office can see in real time which customers were visited, how long the deployment lasted and which services were performed. No paper. No rework. No follow-up queries.
Centralised overview of all client visits
In the dashboard, the office can see at a glance which clients were visited today, for how long, and by whom.
Export and evaluation per client
Visit records can be exported per client or order – as a basis for billing, monitoring and client documentation.
How it works
How Digital Visit Verification Works with Jobilino
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Arrival at the client's site
The employee opens the app and clocks in upon arrival – the date and time are saved automatically.
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Select client or order
The visit is assigned directly to the correct client, location or order.
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Document performance
Optionally, notes or photos can be added directly to the assignment – as proof of the service rendered.
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Complete the visit
When leaving the customer's premises, the employee clocks out – the complete visit record is thereby created automatically.
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Evaluation in the office
All visit records are immediately visible in the dashboard and can be exported by customer, team, or time period.
Your benefits
- Complete documentation of every customer visit – automatically and in real time
- No more lost paper forms and no more illegible timesheets
- A clear basis for customer complaints or disputed service times
- Real-time overview in the office: Who is currently at which customer's site?
- Cleanly prepared data for billing and customer records
- Fewer queries between field staff and administration
- Photo documentation as additional proof of quality and performance
- Suitable for cleaning, service, maintenance, care and all other on-site industries
For whom
Which Companies Are Suited for Digital Visit Verification?
Jobilino is suitable for all companies whose employees regularly work at customer sites and whose deployments need to be documented properly. These include cleaning companies, facility management firms, maintenance and service providers, care organisations, security services, winter maintenance services, and property management and trade businesses. Particularly well-suited for companies that still work with paper or Excel today and finally need a reliable, auditable record of their customer visits.
Try Digital Visit Verification Now
Try Jobilino free of charge and discover how easy seamless visit records can be. No paper. No rework. Every assignment documented right from the start.
- No setup fee
- cancel monthly
- GDPR-compliant