Field Service Work Records – Digital, Gapless and in Real Time

No more paper forms and after-the-fact entries. With Jobilino, field service employees document their assignments, travel times and customer visits directly via app – fully traceable, GDPR-compliant and ready for billing immediately.

  • GDPR-compliant
  • Ready to go in just a few minutes
  • Ideal for mobile field service teams

Real-time tracking via app

Employees clock in and out directly at the job site – the proof of work is created automatically, with no additional effort.

Assign customer visit and order

Every assignment is directly linked to the right customer, order, or project – for clean post-calculation and complete documentation.

Record travel time separately

Travel times, waiting times, and active working time can be clearly separated – for accurate billing and legally compliant records.

The problem

Most field service businesses know these problems

Field service employees work on-site at customers' premises, in their vehicles or at changing locations – far from the office and without a traditional time clock. Work records are entered from memory at the end of the day or week, get lost or are incomplete. This leads to disputes, billing errors and unnecessary administrative effort.

  • Work records are filled in hours or days later – inaccurate and prone to errors
  • Paper forms get lost on the go or arrive at the office illegible
  • Travel and waiting times are not clearly separated from actual working time
  • Customer visits can no longer be verified unambiguously after the fact
  • Preparing payroll takes up valuable office time every day
  • No central overview: Who is where right now – and for how long?

The solution

The solution: Digital proof of work for field service with Jobilino

With Jobilino, field service employees record their working hours, assignments and customer visits directly via the app on their smartphone. Start, end, breaks and project references are saved in real time – no paperwork, no rework and no queries from the office. The dispatcher can see at any time who is deployed where, and the office has all the data at the touch of a button for billing purposes.

Central overview in the dashboard

The office can see in real time which employees are on assignment, where they are located, and how many hours have already been recorded.

On-site photo documentation

Employees can upload photos of the assignment directly from the app – as proof for the client or for internal documentation.

How it works

How digital proof of work with Jobilino works

  1. Start assignment

    The employee opens the app and starts time tracking – directly at the client's site, with a single tap.

  2. Select client or order

    Working time is immediately assigned to the correct client visit, order, or job site.

  3. Document breaks and times

    Start, end, breaks and travel times are recorded seamlessly and in real time in the system.

  4. Complete and document an assignment

    Once the assignment is finished, the proof of work is complete – no paper, no rework.

  5. Evaluation and export in the office

    All recorded times are immediately available for payroll, controlling and client documentation.

Your benefits

  • Complete documentation of all assignments – without paper and without rework
  • Correct allocation of working, travel and waiting times
  • Fewer queries between field staff and the office
  • A clean data foundation for payroll and customer invoicing
  • Legally compliant recording in accordance with the Working Hours Act – audit-ready at any time
  • Real-time overview of all active employees and assignments
  • Easy to use – even for employees without any technical background
  • Suitable for companies with 3 or more field staff

For whom

Which field service companies is Jobilino suitable for?

Jobilino is suitable for all companies whose employees regularly work on-site at customers' premises: service and maintenance businesses, sales teams, cleaning companies, facility management, security services, installation businesses and all other industries with a mobile field workforce. The solution is particularly valuable for companies that still work with paper, Excel or WhatsApp today and want to noticeably reduce their administrative workload.

Try the digital proof of work for field service now

Try Jobilino for free and experience how simple seamless proof of work in field service can be. No paper forms. No rework. Everything at a glance.

  • No setup fee
  • cancel monthly
  • GDPR-compliant

Häufige Fragen zum Arbeitsnachweis im Außendienst

What is a digital proof of work for field service?

A digital proof of work replaces the traditional paper timesheet. Employees record their start time, end time, breaks and the reason for their assignment directly via the app – automatically saved, retrievable at any time and immediately available for evaluation.

Is proof of work legally required for field service?

Yes. The Austrian Working Hours Act (AZG) requires employers to document the start, end and duration of the daily working hours for every employee – regardless of whether they work in the office or in the field. Violations can be penalised with administrative fines of up to €2,180 per employee.

Can travel times be recorded separately in field service?

Yes. In Jobilino, travel times, waiting times and active working times can be clearly separated from one another. This ensures accurate billing, transparent customer invoices and legally compliant records – without any manual preparation in the office.

Can I assign field service records directly to customers or orders?

Yes, when clocking in, employees can directly select the relevant customer, order or assignment location. This automatically generates clean project records with no manual effort in the office.

How quickly is Jobilino ready for use in field service?

As a rule, Jobilino is set up within a few hours. Customers, jobs and employees are created, the app is distributed – and from the very next assignment your employees record their time digitally. No training, no IT project, no weeks-long rollout.

Is the digital proof of work GDPR-compliant?

Yes, Jobilino stores all data on European servers and meets the requirements of the GDPR. GPS data is recorded exclusively during active working hours, and employees are transparently informed about data processing.

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